• • Maintain a high level of professionalism.
  • Demonstrate organizational skills including planning, time management, scheduling, and meeting deadlines.
  • Oversee financial aid processing, including document collection, confirming, budgeting, awarding, FAFSA verification, and loan certification for college-related programs with the help of Campus Ivy, our third-party administrator.
  • Monitor student Satisfactory Academic Progress for all students.
  • Review financial aid eligibility for students and allocate funds to students accordingly.
  • Provide leadership and direction around processes related to the disbursement of funds.
  • Handle return of title IV process.
  • Demonstrate attitude of quality customer service to students and families.
  • Maintain current knowledge of federal and institutional policies and procedures regulating student aid.
  • Present material related to financial aid and/or VBC to various audiences.
  • Manage processes to allow for efficient and accurate processing of financial aid.
  • Manage processes to allow for efficient and accurate processing of Veterans Benefits and Military Tuition Assistance.
  • Maintain compliance with all regulations.
  • Oversee the development and implementation of policies and procedures which ensure the successes of all functions of the financial aid awarding process including:
  • Preparing and delivering financial aid awards to students in an effective manner.
  • Collecting documents, budgeting, awarding, verifying students, and certifying loans.
  • Counseling to students and families through each step of the financial aid process.
  • Developing a communication plan for students and families through each step of the financial aid process.
  • Work closely with the Business Office to communicate current practices for student bill payment.
  • Coordinate communication with Admissions, Student Services and Advising to ensure accurate information and to help students make solid financial decisions.
  • Prepare and revise the Financial Aid Manual each year, as well as update and review any financial aid portions of the Student Handbook, College Catalog, website, and FAQ’s page.
  • Take initiative and work well independently, staying on task during work hours.
  • Promote the college in a positive manner.
  • Follow directions and complete tasks accurately, accepting supervisor input with a positive attitude.
  • Work well with colleagues, exhibiting esprit de corps.
  • Perform other duties as assigned by the appropriate leader.
  • Must have Fundamentals of Title IV Training
  • Must have Veterans Administration SCO training

Financial Aid Office Contact Information
812-221-1714 x307
finaid@vbc.edu